PATCH TESTING/CONSULTATION CARDS
Please appreciate for health and safety for our clients we must patch test for waxing, tinting and hair colouring 48 hours prior to your treatment. Patch testing is free of charge and only takes a few minutes to do. To ensure you receive a fully professional service we require some details from you so we ask all new clients to fill out a consultation form, this form is confidential and will be treated as so.

BOOKING/CANCELLATION POLICY
To secure appointments lasting 1 hour or more, a booking deposit of cash, laser or credit card of 50% is required. 24 hours notice is required to cancel or change any appointment otherwise 50% of the treatment cost will be charges. NO SHOW appointments will be charged in full.

LATE ARRIVALS
Time is valuable to everyone, that is why we will always do our best to treat you at your appointment time. We would appreciate if you are running late to phone and inform us on your expected arrival time, we will do our best to accommodate you, but your treatment length might be
shortened.

VALUABLES
Please ensure to leave all valuables at home, as we cannot be held responsible for items lost on the premises.

MOBILE PHONES
For courtesy to others visiting our beauty rooms, please switch off your mobile phone.

GIFT VOUCHERS
Gift vouchers are valid for 6 months… They are nonrefundable and non-redeemable. On occasions we send out Special Offers by text or email. If for any reason you do not wish to receive this please inform us at reception or by contacting us on our phone no.